Ladder Up

About Ladder Up

Ladder Up provides hardworking people with the financial resources and opportunities they need to move up the economic ladder.

Tax Assistance Program (TAP)
Through TAP, we offer free electronic preparation and filing of individual income tax returns to help clients access critical tax refunds. Last year alone, we secured more than $17 million in refunds for hardworking Chicago-area taxpayers, money that can often mean the difference between treading water and turning a corner.

Tax Clinic
Our Tax Clinic helps low income individuals and families who have a controversy with the IRS or Illinois Department of Revenue

Financial Services
We help promote financial education and sound money practices — helping cut ties to predatory financial services.
We provide year-round workshops and one-on-one financial coaching to help clients set financial goals; create a spending plan; access safe and affordable bank products like bank accounts and small dollar loans; and review and correct credit reports and improve credit scores.

Current Opportunities at Ladder Up

Bring Economic Security To Working People In Evanston!

Ever wished there was something you could do to help working families get ahead financially? Do you believe that when neighbors help neighbors whole communities can be lifted? Join us! Ladder Up is looking for volunteers to work one-on-one providing tax and financial services for income-eligible households.

Everything we do is made possible or made better, thanks to our volunteers. We need your dedication, skill, and passion for our team of nearly 1400 volunteers who deliver high-quality tax preparation to working people and families totally free of charge.

Why Volunteer With Ladder Up?

*Gain powerful new skills: all training provided, no experience necessary
All the training you need is provided! We make it so anyone, regardless of experience level, can serve at a tax site. Plus, the valuable skills you walk away will contribute to your professional growth; volunteers often list their service with Ladder Up on resumes and job applications and we’re happy to verify your service with a potential employer.

*Multiple locations, flexible scheduling
During the tax season, we have 24 open tax sites and offer both evening and weekend hours. You can make an impact in your community in as little as one shift per week from February to April.

*Be part of an experienced team that makes a real impact
Ladder Up tax volunteers have been creating change for over 25 years, serving tens of thousands of families around Illinois and returning over half a billion dollars to working people.
Ready To Make Economic Progress A Reality? Join Us Today!

Our online training for the 2020 tax season is now open! Please visit and click on “Getting Started as a Volunteer” to learn more about volunteering at Ladder Up. If you have any questions, always feel free to reach out to us at or 312-409-1555.

  • : various locations
Type: Ongoing Opportunity
Good For: Seniors
Categories: Advocacy, Poverty & Homelessness
Days: Friday, Monday, Saturday, Thursday, Tuesday, Wednesday
Times: Afternoons, Evenings, Mornings
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